Images tagged "fax"

  • Reply Debby Arzt January 1, 2024 at 11:21 am

    I have been using your wonderful bedding in my homes for decades and will buy nothing from anyone else.

    I would like to see more updated colors in your scroll sateen collection. Most of the colors do not coordinate well with the newer patterns that you have now. You have wonderful soft colors in your other bedding collections but in the scroll they are all very strong hued.

    Thank you,
    Debby
    Portsmouth, NH

    • Reply Victoria January 2, 2024 at 9:14 am

      Hi Debby – thank you for your comment and continued support! I will pass on your message to our product development team to look into.

      • Reply Debby Arzt January 2, 2024 at 9:18 am

        Thank you!

  • Reply Michele MacDonald August 25, 2023 at 5:35 pm

    Do you still send out catalogs?

    • Reply Victoria August 28, 2023 at 7:48 am

      Hi Michele, we do still send out our catalogs and you can sign up to receive them right on our website.

  • Reply Anas March 13, 2023 at 2:12 pm

    thanks for sharing.

  • Reply Peggy Norris September 2, 2022 at 1:28 pm

    l. How long do Belgian Flax Linen sheets last? A long time, I hope! Very expensive! Beautiful, too.
    2. Does it make sense to use cold water to wash and cool dry cycle to dry?

    Thanks in advance for any help.

    • Reply Cuddledown November 10, 2022 at 3:18 pm

      Linen is very durable and will last a long time with proper care. You are correct — Wash in cold water and line dry or machine dry at a low temperature.

  • Reply jeanette kay July 22, 2022 at 2:25 pm

    As a side sleeper the doctor has recommended that I place a pillow between my knees to keep my back lined up correctly. What pillow do you have that fits this requirement?

    Thank you,
    jeanette kay

  • Reply Eldon and Joan Boes July 1, 2022 at 8:51 am

    We’re looking for a very light weight comforter for summer use here in Virginia. Our bedroom temperature may exceed 80 degrees on some nights. We recall sleeping under really light, filled comforters when traveling in Europe in the past. We think they were down-filled.
    We already have medium and thick down comforters for mid-seasons and for winter respectively, so this would be strictly for summer use.
    Of course, cost is also a concern.
    What might you recommend?

    • Reply Cuddledown August 15, 2022 at 3:06 pm

      Great question! We’d recommend our 700 fill power down comforters with a Blanket Level or Summer Level warmth rating. We also offer a temperature regulating version (item number Z1087).

  • Reply Lorra Tirrace April 27, 2022 at 4:25 am

    thanks for sharing such useful information about caring and the benefits of linen bedding.

  • Reply LAURIE HOMER September 28, 2020 at 10:40 am

    I have several of the combinations of the Monet blues, pinks, purples, and greens. I have been looking to add some more to the mix as they start to wear out. I remember seeing the yellow version for a brief time and then it was gone. I have been looking online and there is only one piece of photographic evidence of the yellow set on someone’s Pinterest post. I have been waiting for a long time to see new colors out. I would love to see the yellow again, or a bold peach combination would be nice too. I can never seem to get certain colors and sizes that I would like (If there are no new colors coming out, I would like to get the pink fitted sheet and duvet in a king size, also a twin in green.

    • Reply N February 25, 2021 at 9:46 am

      I think their physical store actually still has the yellow one as a quilted coverlet.

  • Reply Niki Jones July 25, 2019 at 1:24 am

    so its better to have a low sheet count, I slept in a 1500 count last night, and the sheets felt so cool.

  • Reply Sam May 24, 2019 at 3:33 am

    Helpful information! Thanks for sharing.

  • Reply Marcia McGuire April 26, 2019 at 4:54 pm

    Hello Cuddledown,
    I am hoping you can help me in that I recently cancelled the VIP program – but was still charged a first time monthly fee. I thought I was within the trial time allowed.
    I am a huge fan of Cuddledown – just did not warrant the VIP status in my shopping habits.
    I would most appreciate your consideration on my behalf to reverse this charge.
    Thank you,
    marcia

    • Reply Joe April 29, 2019 at 8:06 am

      Hi Marcia ~ I’m happy to help you get this charge reversed! I’ve sent you an email for further information – once you’re able to get back to me we should be able to resolve this issue. Best ~ JT The Cuddledown Social Media Team

  • Reply Violet March 31, 2019 at 11:56 pm

    Bummer, I didn’t see any comforters on sale… When will your comforters go on sale?

    I am looking to find a good deal and save some money on a 700, 800, or 900 fill down comforter in a queen size. Thank you.

  • Reply Fellow human from far off land March 29, 2019 at 11:56 pm

    Truly wonderful tips and suggestion I will immediately take into account when washing all linens such high quality durable fabric with natural characteristic white but not too white

  • Reply Marilynn Vrabel January 21, 2019 at 4:22 pm

    I had my checking account hacked over Christmas. I called today to give my new card for the monthly membership fee. I was told it was canceled on 1/9/19. This is the second time my account was cancelled without a phone call to update billing info. I was filling out new receipts and this came to mind that you needed an update on the account. I was very upset as previously I was canceled without notice and lost about $400.00 in rebates. This is not good customer service. Please email me at marilynnvrabel@gmail.com for the updated info. If this happens again, Good bye Cuddledown VIP.
    Hope to hear from you soon.
    sincerely Marilynn Vrabel. No this is the SECOND time I have. been canceled with no notification

    • Reply Katrina January 21, 2019 at 4:45 pm

      I’m so sorry to hear this, Marilynn. I’ll have a customer service manager follow up with you via the email you provided to get this resolved. Thank you ~ KE, The Cuddledown Social Media Team

  • Reply lynn haskins December 29, 2018 at 1:25 pm

    looking for the prints hanging over the bed on page 61 of your winter white sale catalog… are the available for sale?

    • Reply Katrina January 21, 2019 at 4:56 pm

      Hi Lynn, Great question! Unfortunately, we don’t currently offer the art prints hanging over the bed on page 61 of our Winter White Sale catalog. We’ll check in with our Product Development team, and let you know if we’ll be carrying this print in the future. It is a wonderful print! Thank you ~ KE, The Cuddledown Social Media Team

  • Reply Rachel November 4, 2018 at 5:43 pm

    well, I have to admit that I hate summer and my favorite season is fall, I’m so happy that it’s finally here! 🙂
    anyway, thanks for this cool post and many good informations!

    R.

  • Reply Rita Butler May 29, 2018 at 11:01 am

    I would like to have my membership cancelled immediately.
    Thank you

    • Reply Joe May 29, 2018 at 11:11 am

      Hi Rita ~ I have put in a request with our Cuddledown VIP Customer Service Department to have your membership cancelled. Feel free to reach out to us at socialmedia@cuddledown.com if you need any further assistance. Thank you ~ JT, The Cuddledown Social Media Team

  • Reply Deborah Norwood April 5, 2018 at 10:06 pm

    I am a member of your VIP Club. On March 6th, i mailed receipts from Premier Retailers to you and have not received a check or any info. Please let me know the status. You state that it normally takes a couple of weeks or so but it has been much longer.

    • Reply Katrina April 16, 2018 at 9:18 am

      Hi Deborah ~ We’re happy to have customer service look into this for you. Could you please send us an email with the name your account is under along with your contact information (phone number/email) so a manager can follow up with you directly? Our email address is socialmedia@cuddledown.com. Thank you ~ KE, The Cuddledown Social Media Team

  • Reply Lorna January 29, 2018 at 1:39 pm

    I purchased a 94 x 66″ W, thinking it was a queen, can you tell me what size this is? thank you.

  • Reply Larry Weaver January 12, 2018 at 8:48 pm

    I appreciate the tip to try cleaning in a hidden area of linen to make sure that the cleaning actually works. My linen needs to be cleaned, and I am thinking of getting bed linen laundry services to take care of it. When cleaning, I’ll make sure that no dangerous materials such as bleaches or detergents will come in contact my linen.

  • Reply lela wakil November 18, 2017 at 11:57 am

    I wish to cancel my subscription

    • Reply Dan November 20, 2017 at 9:36 am

      Hi Lela,

      I will be sure to forward your response to our Customer Service Manager and have your subscription to the VIP program canceled.

      Sincerely,
      The Cuddledown Social Media Team, D.A.

  • Reply Dan September 6, 2017 at 5:45 pm

    Hi Donna!

    If you’d rather call us, our Customer Service number is 1-800-323-6793. You can also use our form online at: https://www.cuddledown.com/CustomerService.aspx?page=Contact+Us

    Hopefully we can be in touch soon!

    – The Cuddledown Social Media Team

  • Reply Donna Kelleher September 1, 2017 at 8:21 am

    please contact me I have not received my order cant find your customer service # anywhere.

    • Reply Dan September 5, 2017 at 2:41 pm

      Hi Donna!

      Can you send us an email with your contact information and order number to socialmedia@cuddledown.com? We will have our Customer Service Manager reach out to you directly to help you with any issues regarding your order.

      – The Cuddledown Social Media Team

  • Reply terry davis August 20, 2017 at 9:20 am

    I need a catalog, access denied on my server, don’t know what that means and how do I get connected to Cuddledown to order, but pls send catalog so I can buy the floral percale bedding items thx

    • Reply Katrina August 23, 2017 at 9:30 am

      Hi Terry, we’re more than happy to send you a catalog! Please send us your name and mailing address: socialmedia@cuddledown.com, and we’ll get one right out to you! Thank you, The Cuddledown Social Media Team

  • Reply Nastasha April 8, 2017 at 5:18 pm

    Great post! I completely agree that exercise makes for a better night’s sleep!

  • Reply Suzanne December 15, 2016 at 1:14 am

    Hi. I am looking for the cut velvet rust toned bed spread featured in Mad Men Don and Megan’s master bedroom

  • Reply Sammy Kim December 14, 2016 at 9:45 pm

    Getting sleep gift for this Christmas is the only gifts that I can think of! I am a big fan of sleep. I always try to get good amount of sleep, especially night sleep. And yes just like you said high quality sleep have major health benefits, so sleep gift is certainly the best! Thank you for the list of inspiration of this cute gifts!

  • Reply Misha Dhingra December 11, 2016 at 2:30 pm

    Hello,
    My comforter is 92″ x 96″ — what size duvet cover do we need to use? Please help

    Thanks

  • Reply Cindy Allen October 13, 2016 at 5:43 pm

    Hi, I had a mattress pad cover that started to shred and so I contacted Cuddledown for a replacement. They sent me a replacement but unfortunately the replacement started to shred in the same areas. Cuddledown sent me a return authorization for my order. After contacting them numerous times to request a refund for the cover I received only a partial refund. I contacted Cuddledown again and was told they could not find my order. I provided them the order number (that they provided to me before) and they never responded. Just an FYI…..

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