I have been using your wonderful bedding in my homes for decades and will buy nothing from anyone else.
I would like to see more updated colors in your scroll sateen collection. Most of the colors do not coordinate well with the newer patterns that you have now. You have wonderful soft colors in your other bedding collections but in the scroll they are all very strong hued.
l. How long do Belgian Flax Linen sheets last? A long time, I hope! Very expensive! Beautiful, too.
2. Does it make sense to use cold water to wash and cool dry cycle to dry?
Linen is very durable and will last a long time with proper care. You are correct — Wash in cold water and line dry or machine dry at a low temperature.
As a side sleeper the doctor has recommended that I place a pillow between my knees to keep my back lined up correctly. What pillow do you have that fits this requirement?
We’re looking for a very light weight comforter for summer use here in Virginia. Our bedroom temperature may exceed 80 degrees on some nights. We recall sleeping under really light, filled comforters when traveling in Europe in the past. We think they were down-filled.
We already have medium and thick down comforters for mid-seasons and for winter respectively, so this would be strictly for summer use.
Of course, cost is also a concern.
What might you recommend?
Great question! We’d recommend our 700 fill power down comforters with a Blanket Level or Summer Level warmth rating. We also offer a temperature regulating version (item number Z1087).
I have several of the combinations of the Monet blues, pinks, purples, and greens. I have been looking to add some more to the mix as they start to wear out. I remember seeing the yellow version for a brief time and then it was gone. I have been looking online and there is only one piece of photographic evidence of the yellow set on someone’s Pinterest post. I have been waiting for a long time to see new colors out. I would love to see the yellow again, or a bold peach combination would be nice too. I can never seem to get certain colors and sizes that I would like (If there are no new colors coming out, I would like to get the pink fitted sheet and duvet in a king size, also a twin in green.
Hello Cuddledown,
I am hoping you can help me in that I recently cancelled the VIP program – but was still charged a first time monthly fee. I thought I was within the trial time allowed.
I am a huge fan of Cuddledown – just did not warrant the VIP status in my shopping habits.
I would most appreciate your consideration on my behalf to reverse this charge.
Thank you,
marcia
Hi Marcia ~ I’m happy to help you get this charge reversed! I’ve sent you an email for further information – once you’re able to get back to me we should be able to resolve this issue. Best ~ JT The Cuddledown Social Media Team
Bummer, I didn’t see any comforters on sale… When will your comforters go on sale?
I am looking to find a good deal and save some money on a 700, 800, or 900 fill down comforter in a queen size. Thank you.
ReplyFellow human from far off landMarch 29, 2019 at 11:56 pm
Truly wonderful tips and suggestion I will immediately take into account when washing all linens such high quality durable fabric with natural characteristic white but not too white
I had my checking account hacked over Christmas. I called today to give my new card for the monthly membership fee. I was told it was canceled on 1/9/19. This is the second time my account was cancelled without a phone call to update billing info. I was filling out new receipts and this came to mind that you needed an update on the account. I was very upset as previously I was canceled without notice and lost about $400.00 in rebates. This is not good customer service. Please email me at marilynnvrabel@gmail.com for the updated info. If this happens again, Good bye Cuddledown VIP.
Hope to hear from you soon.
sincerely Marilynn Vrabel. No this is the SECOND time I have. been canceled with no notification
I’m so sorry to hear this, Marilynn. I’ll have a customer service manager follow up with you via the email you provided to get this resolved. Thank you ~ KE, The Cuddledown Social Media Team
Hi Lynn, Great question! Unfortunately, we don’t currently offer the art prints hanging over the bed on page 61 of our Winter White Sale catalog. We’ll check in with our Product Development team, and let you know if we’ll be carrying this print in the future. It is a wonderful print! Thank you ~ KE, The Cuddledown Social Media Team
well, I have to admit that I hate summer and my favorite season is fall, I’m so happy that it’s finally here! 🙂
anyway, thanks for this cool post and many good informations!
Hi Rita ~ I have put in a request with our Cuddledown VIP Customer Service Department to have your membership cancelled. Feel free to reach out to us at socialmedia@cuddledown.com if you need any further assistance. Thank you ~ JT, The Cuddledown Social Media Team
I am a member of your VIP Club. On March 6th, i mailed receipts from Premier Retailers to you and have not received a check or any info. Please let me know the status. You state that it normally takes a couple of weeks or so but it has been much longer.
Hi Deborah ~ We’re happy to have customer service look into this for you. Could you please send us an email with the name your account is under along with your contact information (phone number/email) so a manager can follow up with you directly? Our email address is socialmedia@cuddledown.com. Thank you ~ KE, The Cuddledown Social Media Team
I appreciate the tip to try cleaning in a hidden area of linen to make sure that the cleaning actually works. My linen needs to be cleaned, and I am thinking of getting bed linen laundry services to take care of it. When cleaning, I’ll make sure that no dangerous materials such as bleaches or detergents will come in contact my linen.
Can you send us an email with your contact information and order number to socialmedia@cuddledown.com? We will have our Customer Service Manager reach out to you directly to help you with any issues regarding your order.
I need a catalog, access denied on my server, don’t know what that means and how do I get connected to Cuddledown to order, but pls send catalog so I can buy the floral percale bedding items thx
Hi Terry, we’re more than happy to send you a catalog! Please send us your name and mailing address: socialmedia@cuddledown.com, and we’ll get one right out to you! Thank you, The Cuddledown Social Media Team
Getting sleep gift for this Christmas is the only gifts that I can think of! I am a big fan of sleep. I always try to get good amount of sleep, especially night sleep. And yes just like you said high quality sleep have major health benefits, so sleep gift is certainly the best! Thank you for the list of inspiration of this cute gifts!
Hi, I had a mattress pad cover that started to shred and so I contacted Cuddledown for a replacement. They sent me a replacement but unfortunately the replacement started to shred in the same areas. Cuddledown sent me a return authorization for my order. After contacting them numerous times to request a refund for the cover I received only a partial refund. I contacted Cuddledown again and was told they could not find my order. I provided them the order number (that they provided to me before) and they never responded. Just an FYI…..
I have been using your wonderful bedding in my homes for decades and will buy nothing from anyone else.
I would like to see more updated colors in your scroll sateen collection. Most of the colors do not coordinate well with the newer patterns that you have now. You have wonderful soft colors in your other bedding collections but in the scroll they are all very strong hued.
Thank you,
Debby
Portsmouth, NH
Hi Debby – thank you for your comment and continued support! I will pass on your message to our product development team to look into.
Thank you!
Do you still send out catalogs?
Hi Michele, we do still send out our catalogs and you can sign up to receive them right on our website.
thanks for sharing.
l. How long do Belgian Flax Linen sheets last? A long time, I hope! Very expensive! Beautiful, too.
2. Does it make sense to use cold water to wash and cool dry cycle to dry?
Thanks in advance for any help.
Linen is very durable and will last a long time with proper care. You are correct — Wash in cold water and line dry or machine dry at a low temperature.
As a side sleeper the doctor has recommended that I place a pillow between my knees to keep my back lined up correctly. What pillow do you have that fits this requirement?
Thank you,
jeanette kay
We’re looking for a very light weight comforter for summer use here in Virginia. Our bedroom temperature may exceed 80 degrees on some nights. We recall sleeping under really light, filled comforters when traveling in Europe in the past. We think they were down-filled.
We already have medium and thick down comforters for mid-seasons and for winter respectively, so this would be strictly for summer use.
Of course, cost is also a concern.
What might you recommend?
Great question! We’d recommend our 700 fill power down comforters with a Blanket Level or Summer Level warmth rating. We also offer a temperature regulating version (item number Z1087).
thanks for sharing such useful information about caring and the benefits of linen bedding.
I have several of the combinations of the Monet blues, pinks, purples, and greens. I have been looking to add some more to the mix as they start to wear out. I remember seeing the yellow version for a brief time and then it was gone. I have been looking online and there is only one piece of photographic evidence of the yellow set on someone’s Pinterest post. I have been waiting for a long time to see new colors out. I would love to see the yellow again, or a bold peach combination would be nice too. I can never seem to get certain colors and sizes that I would like (If there are no new colors coming out, I would like to get the pink fitted sheet and duvet in a king size, also a twin in green.
I think their physical store actually still has the yellow one as a quilted coverlet.
so its better to have a low sheet count, I slept in a 1500 count last night, and the sheets felt so cool.
Helpful information! Thanks for sharing.
Hello Cuddledown,
I am hoping you can help me in that I recently cancelled the VIP program – but was still charged a first time monthly fee. I thought I was within the trial time allowed.
I am a huge fan of Cuddledown – just did not warrant the VIP status in my shopping habits.
I would most appreciate your consideration on my behalf to reverse this charge.
Thank you,
marcia
Hi Marcia ~ I’m happy to help you get this charge reversed! I’ve sent you an email for further information – once you’re able to get back to me we should be able to resolve this issue. Best ~ JT The Cuddledown Social Media Team
Bummer, I didn’t see any comforters on sale… When will your comforters go on sale?
I am looking to find a good deal and save some money on a 700, 800, or 900 fill down comforter in a queen size. Thank you.
Truly wonderful tips and suggestion I will immediately take into account when washing all linens such high quality durable fabric with natural characteristic white but not too white
I had my checking account hacked over Christmas. I called today to give my new card for the monthly membership fee. I was told it was canceled on 1/9/19. This is the second time my account was cancelled without a phone call to update billing info. I was filling out new receipts and this came to mind that you needed an update on the account. I was very upset as previously I was canceled without notice and lost about $400.00 in rebates. This is not good customer service. Please email me at marilynnvrabel@gmail.com for the updated info. If this happens again, Good bye Cuddledown VIP.
Hope to hear from you soon.
sincerely Marilynn Vrabel. No this is the SECOND time I have. been canceled with no notification
I’m so sorry to hear this, Marilynn. I’ll have a customer service manager follow up with you via the email you provided to get this resolved. Thank you ~ KE, The Cuddledown Social Media Team
looking for the prints hanging over the bed on page 61 of your winter white sale catalog… are the available for sale?
Hi Lynn, Great question! Unfortunately, we don’t currently offer the art prints hanging over the bed on page 61 of our Winter White Sale catalog. We’ll check in with our Product Development team, and let you know if we’ll be carrying this print in the future. It is a wonderful print! Thank you ~ KE, The Cuddledown Social Media Team
well, I have to admit that I hate summer and my favorite season is fall, I’m so happy that it’s finally here! 🙂
anyway, thanks for this cool post and many good informations!
R.
I would like to have my membership cancelled immediately.
Thank you
Hi Rita ~ I have put in a request with our Cuddledown VIP Customer Service Department to have your membership cancelled. Feel free to reach out to us at socialmedia@cuddledown.com if you need any further assistance. Thank you ~ JT, The Cuddledown Social Media Team
I am a member of your VIP Club. On March 6th, i mailed receipts from Premier Retailers to you and have not received a check or any info. Please let me know the status. You state that it normally takes a couple of weeks or so but it has been much longer.
Hi Deborah ~ We’re happy to have customer service look into this for you. Could you please send us an email with the name your account is under along with your contact information (phone number/email) so a manager can follow up with you directly? Our email address is socialmedia@cuddledown.com. Thank you ~ KE, The Cuddledown Social Media Team
I purchased a 94 x 66″ W, thinking it was a queen, can you tell me what size this is? thank you.
I appreciate the tip to try cleaning in a hidden area of linen to make sure that the cleaning actually works. My linen needs to be cleaned, and I am thinking of getting bed linen laundry services to take care of it. When cleaning, I’ll make sure that no dangerous materials such as bleaches or detergents will come in contact my linen.
I wish to cancel my subscription
Hi Lela,
I will be sure to forward your response to our Customer Service Manager and have your subscription to the VIP program canceled.
Sincerely,
The Cuddledown Social Media Team, D.A.
Hi Donna!
If you’d rather call us, our Customer Service number is 1-800-323-6793. You can also use our form online at: https://www.cuddledown.com/CustomerService.aspx?page=Contact+Us
Hopefully we can be in touch soon!
– The Cuddledown Social Media Team
please contact me I have not received my order cant find your customer service # anywhere.
Hi Donna!
Can you send us an email with your contact information and order number to socialmedia@cuddledown.com? We will have our Customer Service Manager reach out to you directly to help you with any issues regarding your order.
– The Cuddledown Social Media Team
I need a catalog, access denied on my server, don’t know what that means and how do I get connected to Cuddledown to order, but pls send catalog so I can buy the floral percale bedding items thx
Hi Terry, we’re more than happy to send you a catalog! Please send us your name and mailing address: socialmedia@cuddledown.com, and we’ll get one right out to you! Thank you, The Cuddledown Social Media Team
Great post! I completely agree that exercise makes for a better night’s sleep!
Hi. I am looking for the cut velvet rust toned bed spread featured in Mad Men Don and Megan’s master bedroom
Getting sleep gift for this Christmas is the only gifts that I can think of! I am a big fan of sleep. I always try to get good amount of sleep, especially night sleep. And yes just like you said high quality sleep have major health benefits, so sleep gift is certainly the best! Thank you for the list of inspiration of this cute gifts!
Hello,
My comforter is 92″ x 96″ — what size duvet cover do we need to use? Please help
Thanks
Hi, I had a mattress pad cover that started to shred and so I contacted Cuddledown for a replacement. They sent me a replacement but unfortunately the replacement started to shred in the same areas. Cuddledown sent me a return authorization for my order. After contacting them numerous times to request a refund for the cover I received only a partial refund. I contacted Cuddledown again and was told they could not find my order. I provided them the order number (that they provided to me before) and they never responded. Just an FYI…..