Cuddledown Life

Have your say

July 20, 2010 by

Okay, so you saved up to buy that expensive down comforter and after that first night, you can’t imagine how you ever slept without it.  Or maybe you bought some sheets & while you liked them, perhaps you think that they should be softer, lighter, less-wrinkly.  And that synthetic pillow your uncle gave you? You can’t believe how easily it washes!  The point is, we want your feedback.  To that end, allow me to introduce our New & Improved Product Reviews – making things easier, cleaner, & allowing you to more fully have your say.  And, when you do post your Product Review (because I’m an optimistic girl, & I know you’ve got something to say), for a limited time, we’ll give you FREE SHIPPING.  Consider it a thank you for telling us what we’re doing right or where we need to improve.  Because really, without you, we wouldn’t be here.

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  • Reply Sherry Lundeen April 2, 2014 at 11:54 am

    Re: King Charles Matelasse Product Disappointment. I’ve recently received a new bedspread/coverlet/shams for this brand. I’ve had an old set for 8 years, and they were perfect; real quality. This new set doesn’t even begin to compare with what was offered 8 years ago. Quality has been severely downgraded. The new product is flimsy by comparison. The fabric weight is less than 1/2 of the previous product, and the weave is loose, not tight and substantial as the previous product. I would never order this product again, because I know the difference between what you did sell, and what you now sell. I would rather pay more and receive a true substantial, quality product. There’s more to this than just superficial looks. Weight, tight weave, etc., mean a lot when you talk quality.

    • Reply Danielle April 2, 2014 at 2:31 pm

      So sorry to hear you’re disappointed with your bedspread etc. Have you contacted Customer Service for a return? They will be happy to help you, and we will let our Product Manager know about your review.

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